My garage door ceased working at 4.50 p.m. on a Friday. I phoned AGG and the nice man I spoke to said he would get someone out on Saturday if possible, He followed our phone call up with a text message and another phone call that I missed. When I returned the call to the number, I got Josh, who said he would make sure it all happened. Sebastian arrived ahead of time, and in dreadful heat, worked hard to get the door going again but the spring was broken so he couldn't fix it. He took all the measurements and photos he needed and he says that on Monday someone will phone me to make arrangements to install a new door. It was great service all around